Terms of Service

These Terms and Conditions are designed to govern all transactions made with Posh spaces, including sales and supplies of products through our online platform, accessible at poshspaces.co.za (the "Site"). By placing an order, providing delivery instructions, or accepting delivery of any products from Posh Spaces, you agree to these Terms and Conditions without reservation.

Applicability of the Terms and Conditions
These Terms and Conditions apply when you use our website to buy goods or services from Posh spaces, or order/purchase any goods or services at our collection point. By purchasing or submitting an order to Posh spaces, for the supply of goods or services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree, please do not access our website or place an order with Posh spaces for the supply of goods or services.. All purchases made via our website are subject to availability and acceptance by Posh spaces. We reserve the right to reject any order, cancel any purchase whether in whole or in part or refuse to process payment.

The Goods

While every effort is made to ensure that the product you buy, including dining tables, fabric and leather products, corresponds as closely as possible to the sample at our collection points or shown on our website, slight differences may occur. No responsibility can be accepted for variations which add to the unique characteristics of Posh spaces products.

4. Price and Method of Payment

The prices displayed on the Posh spaces website  are quoted in South African Rands, which is valid and effective only in relation to supply in South Africa. 
Full payment of the price and delivery charges (where applicable) is required before products will be delivered or collected. The product remains the property of  Posh spaces until payment is received in full.
All major credit and debit cards as well as EFT payments are accepted.
Posh spaces  does not accept cash at the collection point.
In the case of EFT payments, proof of payment must be forwarded to the relevant email address. Please allow 3 business days for the receipt of EFT funds to be confirmed. Goods will only be released for collection or delivery once the receipt of funds has been confirmed.
When making an EFT payment, Posh spaces advises customers to be vigilant and confirm all relevant and necessary information before making payment. Should the payment be intercepted by fraudulent third parties, Posh spaces shall not be liable for any loss suffered by the customer. Please be advised that Posh spaces will not proceed with the contract of sale if we cannot confirm receipt of funds as a result of fraudulent interception.
Please retain your invoice as proof of purchase.
Prices on the website  are subject to change without notification.

Special Order Goods

Lead time for special orders depends on the goods, their availability and performance by Posh spaces  suppliers or manufacturers. The anticipated lead time will be stated on the sales order.  Posh spaces will inform you of any delays. It is acknowledged that goods that are subject to special orders may differ from samples due to hand made processes and also the considerations set out in THE GOODS section above and it will be so accepted by the customer.
You will be provided with a quotation for all made to order items and back orders (collectively “special orders”). It is your responsibility to verify the correctness of all information on the quotation before you pay any amount to Posh spaces 
Posh spaces will not be responsible for any incorrect orders placed.
For all special orders, a deposit of seventy percent (70%) is required in advance.
In the event that the customer cancels a special order, Posh spaces  is entitled to impose a charge for cancellation of the order, which charge will be dependent on the nature of the goods or services that were ordered or booked and the length of notice of cancellation provided by the customer.

Deliveries and Collections

Posh spaces  is entitled to charge a delivery fee for any and all transportation of goods at the direction of the customer. You will be charged for the cost of delivery which will be reflected on the appropriate invoice.
The customer may elect to collect goods at the collection point.
The customer must inspect all goods delivered , acceptance of the delivered goods by the customer will be considered as satisfaction as to the type and quality of the goods.
All risk in the goods shall pass to the customer upon delivery or collection thereof. Should you collect the goods, Posh spaces  will not be held liable for any loss or damage to the goods, whether you, your representative or a third-party transporter collected the goods. For this reason, customers are required to inspect products prior to leaving our premises.
The details of the delivery, including the particulars of the delivery agent/s, date and place of delivery will be provided to the customer.

Product Assembly

Posh spaces offers assembly of products bought from Posh spaces when products are delivered by Posh spaces delivery service.
Product assembly by customers is not recommended. Should you opt to assemble products, kindly refer to assembly instructions included with the product. Posh spaces does not accept responsibility for items damaged due to incorrect assembly by a customer. Such items will not be considered for returns or refunds.

Warranty

Posh spaces warranty provides for the free repair or replacement of any faulty component within the first 6 months of the warranty period. Refunds can be claimed as an EFT refund or credit on the customer’s Posh spaces account.
Posh spaces offers a one (1) year warranty against defects in workmanship on all goods supplied by it calculated from the date of collection or delivery of the goods to you, provided:
You are able to produce proof of purchase by way of the original invoice provided to you upon conclusion of the transaction
The goods concerned have been used for the purpose intended and in a domestic environment (unless the latter requirement is waived by Posh spaces  , in writing);
The customer has cared for the goods in line with the Care Instructions displayed on our website and/or available from a Posh spaces consultant;
The goods have not been damaged as a result of misuse, neglect, abuse, or unauthorised modifications by the customer.
The goods have not been altered in any manner or partially disassembled by the customer;
Provided the above mentioned conditions are fulfilled,  Posh spaces will assess the good/s to confirm such compliance and thereafter repair, where possible, or replace the goods which are subject to the warranty claim.
If the goods cannot be repaired and are no longer available for supply, Posh spaces will credit the customer’s account to the value of the original transaction.
Please note that in the event that the goods do not meet the requirements mentioned hereinabove the customer will be required to tender payment for the assessment of the goods as well as any delivery costs incurred by Posh spaces  in order to process the customer’s warranty claim.
In any event the direct cost of transporting any goods by Posh spaces must be paid for by the customer before any transporting arrangements will be made.
It is entirely at Posh spaces  discretion to offer the necessary remedy, being either repair, replace or store credit, should your product breach the extended warranty. In addition, Posh spaces will charge necessary collection and delivery costs in certain circumstances.
Section 44 of the Electronic Communications and Transactions Act may apply to your electronic transactions. If your transaction qualifies as an electronic transaction and you qualify as a consumer under the ECT Act, you may be entitled to cancel some electronic transactions within seven days, without reason or penalty. This means that you have to return new, unused goods, and we will refund the purchase price. The only cost levied against you will be the direct cost of returning the good.

Returns
Goods cannot be returned to Posh spaces if:

The goods have been partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to, blended or combined with, or embedded within other goods or property;
The original invoice cannot be produced by the customer;
The goods have been damaged by the customer whilst in its care;
The original packaging has been removed and the goods are no longer in its original condition;
The goods are not in resale condition.

Physically altered, partially disassembled or damaged product may not be returned or exchanged in terms of this section. Posh spaces will check the condition of products presented for exchange or returned accordingly.

Disclaimers
Unless any applicable law prescribes otherwise, any agreement made with Posh spaces  to buy goods or services, shall be governed by the laws applicable to South Africa. Posh spaces may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the website.
Posh spaces does not warrant that any of its goods are fit for a particular purpose, other than that which it is reasonably and generally intended. All goods are to be used as intended only in a domestic environment unless specified otherwise in writing by Posh spaces.
Please be advised that the protections afforded under the CPA do not apply to any transaction in which the customer is a juristic person whose asset value or annual turnover, at the time of the transaction, equals or exceeds the threshold value as determined by the Minister and which is currently R 2 000 000.00 (two million Rand). These Terms and Conditions do not affect any rights, remedies or obligations to which a customer is statutorily entitled.
Please address any complaints, compliments or suggestions relating to any of the goods or services to info@posh-spaces.co.za
Unless any applicable law prescribes otherwise, any agreement made with Posh spaces to buy a product or a connected service, shall be governed by the laws applicable to South Africa. Posh spaces makes every effort to ensure that the information we provide is correct. However, we cannot be held responsible for any form of misprint or defect. Details of your order should be checked and confirmed by yourself when your order is placed and signed off (We do not hold ourselves responsible for any incorrect orders placed).
Should any of our products contain an obvious error regarding the price displayed for the product, Posh spaces will correct the error as soon as we have been notified of the error. Posh spaces will not be bound by the incorrect price.
Posh spaces may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Site.